Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is from 3:00 PM and check-out is by 11:00 AM.

Question 2

Are pets allowed?

Accepted Answer

We're sorry, but pets are not allowed at this time.

Question 3

Is parking available?

Accepted Answer

Free parking for up to 2 vehicles per room. Please contact us in advance for oversized vehicles.

Question 4

When can I use the swimming pool?

Accepted Answer

The pool operates during peak season (April–October), from 10:00 AM to 6:00 PM.

Question 5

How do I use the BBQ facilities?

Accepted Answer

BBQ grills and tools are provided free of charge. Please bring your own ingredients. Available 6:00–10:00 PM.

Question 6

What is the cancellation and refund policy?

Accepted Answer

100% refund 7+ days before, 70% at 5–6 days, 50% at 3–4 days, 30% at 1–2 days. No refund for same-day cancellations or no-shows.

Question 7

How do I order the Yeongdon Meat Market set?

Accepted Answer

Select the 'Yeongdon Meat Market Set' option when booking and we'll have it ready for pickup on your check-in day.

Frequently Asked Questions

General Info